Cancellation Policy

Last updated: September 12, 2026

At KP Wear, we strive to process and ship your orders as quickly as possible. If you need to cancel an order, please review our cancellation terms below.

1. Order Cancellation Window

You can cancel your order free of charge anytime before it has been packed and shipped from our warehouse. Typically, orders are processed within 24 hours of placement.

2. How to Cancel an Order

To request an order cancellation, please follow these steps:

• Log into your account and check your recent orders section to see if a cancellation option is available.
• Alternatively, contact our customer support team immediately via email or phone with your order number.
• If the order has not yet entered the dispatch phase, our team will cancel it and confirm via email.

3. Cancellations After Dispatch

Once an order has been shipped from our facility, it cannot be canceled directly. In such cases, you may choose to refuse delivery when the courier arrives or accept the package and initiate a return through our standard 7-day return process.

4. Cancellation by KP Wear

We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product descriptions, or suspected fraudulent transactions. If your order is canceled after your payment has been processed, a full refund will be issued to your original payment method.

5. Refund for Cancellations

If your prepaid order is successfully canceled before shipping, the refund will be automatically initiated to your original mode of payment and will reflect in your account within 5–7 business days.

6. Contact Us

If you have any questions or need urgent assistance regarding order cancellations, reach out to us at:

KP Wear
Email: support@kpmwear.com
Website: www.kpmwear.com